CSGCARES.ORG
TRAINING CENTER
Educating and Empowering Employees
ABOUT OUR TRAINING PROGRAMS
Welcome to the CSGARES.ORG Training Center—your hub for workforce development, safety education, and compliance training. This page will house all current and future CSGARES.ORG training programs, beginning with the Los Angeles City Public Housekeeping Worker Training, required under the Hotel Worker Protection Ordinance (HWPO).
Training Stats:
3,000+
hours of training
500+
participants
15+
hotel partners
What Our Partners & Participants Are Saying
Exceptional Training Team​
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"Marc, Claudia, Nancy, and Brayan were exceptional throughout the sessions. Their professionalism, kindness, and ability to create a welcoming and engaging learning environment were evident from start to finish. Participants felt supported, respected, and motivated to learn."
Recommended Across Properties​
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“Amazing group of trainers — we will be recommending them to our other properties.”
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99% Participant Satisfaction​​
​​"Trainers were great, very interesting."
"Very interactive- the 5 hours went by quickly."
"I learned many things I didn't know."
"Very dynamic and super clear on the topics"
"I liked it, it was very productive"
"Excellent trainers, we learned a lot!"
"Excellent training!"
CSGCARES.ORG Public Housekeeping Training
CSGCARES.ORG provides live training mandated by the LA Ordinance No. 188610. This training ensures workers understand their rights, safety standards, and workload protection​
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About our training:
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Designed for hotel workers
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Offered to hotel workers in Los Angeles City, per the ordinance requirement
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Our trainings are provided in English and Spanish, and can be translated to meet the language needs of hotel workers
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Upon Completion, each worker receives a Certificate of Completion. ​
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How to Register
As published on the OWS website, our training costs are as follows:​
Group Size:
1-20 participants
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Rate:
$125
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Total Cost:​
$125 x # of participants
Group Size:
21 or more participants
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Rate:
$100 per participant
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Total Cost:
$100 x # of participants
Cost Proposal
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Costs listed are per person only.
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Reimbursement is required for instructor travel-related costs (including parking).
Our Commitment to High-Quality, Compliant Training
At CSG Cares, we are committed to delivering interactive, effective, and informative training to employees across California. Our courses are designed and conducted in accordance with the latest ordinances, regulations, and state laws, ensuring your workforce receives the most up-to-date information available.
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We believe in:
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Equipping workers for success through engaging and practical instruction
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Protecting our clients by ensuring training and compliance standards are fully met
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Creating safe, respectful, and well-informed workplaces
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Supporting hotel operators with reliable compliance solutions
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Every training program we offer is built to strengthen your team and safeguard your organization.
Learn More about State and City Required Trainings
1. LA City Public Housekeeping Worker Training as mandated by LAMC Ordinance No. 188610
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The ordinance requires all hotel employers in the City of Los Angeles to ensure housekeeping employees receive approved, compliant training.
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This includes education on:
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Health and safety protections
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Emergency response and panic button use
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Workload limitations
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Worker rights and hotel responsibilities
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Guest-related safety concerns
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CSGCARES.ORG offers a streamlined, compliant way to meet these requirements.